What products does Solvessas™ offer?
We offer bedding and bedroom textile products such as sheet sets, duvet covers, pillowcases, comforters, quilts, bedspreads, blankets, and decorative bedding layers.
How do I select the correct size?
Please review the dimensions shown on the individual product page before ordering. Bedding size names may vary between regions, so the listed measurements should be used as the primary reference.
Will the color look exactly like the product photo?
We make reasonable efforts to display colors accurately. However, screen settings, room lighting, fabric texture, and production batches may create slight differences in tone.
How should bedding be cared for?
Care instructions vary by material. Follow the label attached to the product and any instructions provided on the product page. Using an unsuitable washing temperature, bleach, harsh chemicals, or excessive heat may affect the fabric.
Can I change or cancel an order?
Contact us as soon as possible. We will try to assist before the order enters fulfillment, but changes or cancellations cannot be guaranteed after processing has started.
How can I track my order?
When tracking becomes available, the details will be sent to the contact information associated with the order. Tracking activity may take time to update after a carrier receives the parcel.
What should I do if my order arrives damaged or incorrect?
Contact service@solvessas.com promptly and include the order number, a description of the issue, and clear photographs of the product, packaging, and shipping label.
Can several items arrive separately?
Yes. Items may be packed or dispatched separately depending on their location, size, or handling requirements. Separate tracking details may be provided.
Do you accept returns?
Eligible items may be returned in accordance with the Return Policy below. Products must meet the stated condition requirements.