Last Updated: July 22, 2026
This Privacy Policy explains how Solvessas™ collects, uses, stores, and shares information when customers visit the website, communicate with us, or place an order.
Information We Collect
Depending on how the website is used, we may collect:
- Contact details, including name, email address, telephone number, and delivery address.
- Order information, including selected products, quantities, preferences, and order history.
- Communications sent to customer support.
- Technical information, such as browser type, device information, IP address, referring pages, and website activity.
- Cookie and analytics information used to remember preferences, operate website features, understand performance, and reduce misuse.
How Information Is Used
Information may be used to:
- Process, prepare, deliver, and support orders.
- Communicate order updates and respond to questions.
- Maintain website functionality and improve store performance.
- Detect suspicious activity, technical problems, or misuse.
- Maintain business and legal records.
- Send optional marketing communications where permitted. Customers may unsubscribe using the instructions included in those messages.
Information Sharing
Information may be shared with service providers that support store operations, including website hosting, order management, delivery, customer service, analytics, communications, security, and technical support.
These providers may access information only as reasonably necessary to perform their services or meet legal obligations. Information may also be disclosed when required by law, to protect legal rights, or in connection with a legitimate business restructuring.
We do not sell personal information for monetary consideration.
Cookies and Privacy Choices
The website may use cookies and similar tools for essential functions, preferences, analytics, and permitted advertising activities. Browser settings may allow customers to block or remove certain cookies, although some website features may no longer function correctly.
Where required by applicable law, recognized universal opt-out preference signals, including Global Privacy Control signals, will be handled as legally required.
Data Retention and Security
Information is retained only for as long as reasonably necessary for order support, business records, dispute handling, security, and legal compliance.
Reasonable administrative and technical safeguards are used to protect information. However, no online transmission or storage method can be guaranteed to be completely secure.
Privacy Rights
Depending on the customer’s location, available rights may include requesting access, correction, deletion, or a copy of personal information, as well as limiting or objecting to certain uses.
Requests may be submitted to service@solvessas.com. Identity verification may be required before a request is completed. Authorized agents may also be required to provide proof of authority.
The website is not intended for children under 13, and we do not knowingly collect personal information directly from children under that age.